Joya Casino has recently come to the attention of crypto gamblers, namely in 2023. The casino is still in a soft launch state, so it doesn’t have a lot to offer yet. But in today’s review, I will test this brand on its current stage of development and find out if it is worth players’ attention.
In a hurry? Check the essential pros and cons of Joya Casino below:
100% Deposit Boost
Joya Casino Payment Methods
100% Deposit Boost
A casino implements KYC checks only under specific circumstances, such as large withdrawals or unusual account activity. This ensures a secure yet flexible gaming experience.
100% Deposit Boost
License & Security
We start our review by checking the security of the casino. Let’s take a look at the most critical security aspects.
Joya Online Casino operates under a Curacao eGaming license. This one is common for crypto casinos.
Unfortunately, the casino has already received 1 unresolved complaint on Casino.Guru. The casino made a withdrawal of $310 to the wrong wallet due to the casino’s fault and did not resolve the situation. It’s a shame.
Terms and Conditions
Joya Casino has standard Terms and Conditions.
Total Score for License & Security – 3.5
Casino Joya accepts cryptocurrency and fiat payment methods. Among crypto, there are 10 tokens. For more information, you can look under the “Payment Methods” tab.
I made a USDT deposit of $50 for the joya.casino test. Deposits are made through the ExPay Cash service, and deposits are credited instantly. The maximum deposit limit per transaction is $30,000. Please note there are x1 wagering requirements for deposits.
After I played some slots, it was time to test the withdrawal. After I played some slots, it was time to test the withdrawal. I sent a withdrawal request at 14:30. Unlike other casinos when you make a withdrawal request at Joya Casino, your balance is not deducted, and the request does not appear in your payout history! At first, I thought it was some glitch and wrote to support, but they told me they received the request and I would get a payout soon. And so it happened: 17:54, the money was credited to my wallet.
Total score for Payments – 4
Bonuses and Promotions
At the moment, it’s hard for me to evaluate and describe bonuses at Joya Casino, as I was informed that they are updating their bonus policy, and all bonuses on the site will be changed. Therefore, I will not describe outdated offers now, and this section will be updated as soon as new bonuses are live on the brand’s website.
However, it’s worth noting that the casino offered a variety of bonuses: no-deposits, welcome bonuses, cashback, reloads, and I think they will all be updated shortly.
Currently, Joya Casino has games from only one game provider, SpinLogic (RTG). These are retro-style games, but having played them, I can say that they are not bad. In addition to slots, there are also a couple of table games: roulette and baccarat.
Unfortunately, neither the casino nor the developer provides information about RTP in the games of this provider. And even the SlotCatalog website does not have such information. The only thing I managed to find was an RTP range from 92 to 96%, which was suggested to me by the support service.
But the situation with games will soon change, as the casino promises to expand its library to 10,000 titles in the near future. So, as soon as this happens, I will definitely update this section of the review.
Total score for Games – 2.5
It was a pleasure to communicate with the support. The manager fully responded to my inquiries, helped me solve my problems, and was polite.
Total score for Customer Support – 5
Usability, Look and Feel
The account creation at joya.casino site is fast and easy. However, it requires some personal information like full name, country of residence, email, and birth date. So, the registration takes time. Please put your real data since the casino may request documents for verification.
KYC isn’t mandatory but can be asked at any time. I withdrew $40 and wasn’t asked to provide any documents.
The site feels a bit unfinished; some links don’t work correctly, but it’s nothing. As I understand it, the casino is still in the polishing stage, and all problems will be fixed soon.
Joya Casino doesn’t have a mobile app but has a fully adapted mobile browser version.
Total score for Usability, Look and Feel – 4
Final Verdict - 3.8
Joya Casino is currently in beta launch. A limited number of games, an uncertain bonus policy, and a crude design confirm this opinion. But the brand has already announced changes that I’m looking forward to to update this review and unleash the full potential of Joya Casino. The good thing is that the casino has no problems with payouts, so if you are interested in games from the RTG provider, you can already try this brand. Otherwise, I would still advise you to wait until the casino completes all the updates and try it out for yourself.